Privacy Policy
At Ticket n Travel (T And T Services Ltd) (“we”, “us”, “our”), we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use ticketntravel.co.uk and our flight ticket booking services.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect and process the following types of personal information:
a) Personal Information
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Full name
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Email address
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Phone number
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Billing address
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Payment-related details (processed securely via third-party providers)
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Travel details such as flight preferences, destinations, and booking history
b) Technical Information
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IP address
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Browser type and version
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Device information
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Pages visited and time spent on our website
c) Communication Information
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Enquiries submitted through contact forms
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Emails, messages, or customer support communications
2. How We Use Your Information
We use your information to:
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Process flight bookings and travel services
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Communicate booking confirmations, updates, or changes
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Provide customer support and respond to enquiries
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Improve our website, services, and user experience
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Comply with legal and regulatory obligations
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Prevent fraud and ensure secure transactions
We only use your personal data where it is lawful and necessary.
3. Legal Basis for Processing (UK GDPR)
We process personal data under the following lawful bases:
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Contractual necessity – to complete your flight booking
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Consent – where you have provided clear permission
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Legal obligation – to meet regulatory or legal requirements
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Legitimate interests – to improve services and prevent fraud
4. Sharing Your Information
We may share your information with trusted third parties, including:
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Airlines and travel service providers
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Payment processors and fraud prevention services
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IT and website hosting providers
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Legal or regulatory authorities when required by law
We never sell your personal data to third parties.
All third-party partners are required to handle your data securely and in accordance with data protection laws.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and improve site performance.
Cookies help us:
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Remember user preferences
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Analyse website traffic
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Improve functionality
You can manage or disable cookies through your browser settings. For more details, please see our Cookie Policy (if applicable).
6. Data Security
We take reasonable technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure.
Payment information is handled securely by trusted third-party payment providers and is not stored directly on our servers.
7. Data Retention
We retain personal information only for as long as necessary to:
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Fulfil the purposes outlined in this policy
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Comply with legal, tax, and regulatory requirements
When data is no longer required, it is securely deleted or anonymised.
8. Your Data Protection Rights
Under UK data protection laws, you have the right to:
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Access your personal data
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Request correction of inaccurate data
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Request deletion of your data
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Restrict or object to data processing
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Withdraw consent at any time
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Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, please contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies separately.
10. Children’s Privacy
Our services are not intended for children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
We recommend reviewing this policy periodically to stay informed.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Ticket n Travel
Website: ticketntravel.co.uk
Email: help@ticketntravel.co.uk
